Starfish Email Templates

FLAGS YOU CAN RAISE IN STARFISH

Attendance Concern Flag Notification

From: Starfish@necc.mass.edu  [Reply to: Instructor email]
Sent: Wednesday, March 1, 2017 7:46 PM
To: [student email]
Subject: [Starfish Early Success] [Instructor Name] Raising an Attendance Concern in [Course Name]

Dear [Student Name],

Your instructor indicated an Attendance Concern in [Course Name]. Attending class is the first step to accomplishing your goals. Missing class content can affect your grades and academic performance. NECC has many resources that can aid your effort to improve academic performance and assist with personal concerns. You may reach your instructor directly by replying to this email to discuss the attendance policy in the class. You may also receive a phone call or email from a member of our Student Success Team. You can find out who you’re connected to by looking at your Network in Starfish. Go to MyNECC, log in, click Starfish Early Success under Student Frequently Used Tools, and you’re on YOUR Starfish page. Click Network and be sure to select the current term, and you will see your connections. You can email right from there.

If the instructor entered a comment, it will appear here:  [Raiser’s comments inserted here].

Your success matters to us.

Sincerely,

NECC Student Success Team

 


Missing/Late Assignments Flag Notification

From: Starfish@necc.mass.edu  [Reply to: Instructor email]
Sent: Wednesday, March 1, 2017 8:10 PM
To: [student email]
Subject: [Starfish Early Success] [Instructor Name] indicates Missing/Late Assignments in [Course Name]

Dear [Student Name],

You have been identified for Missing/Late Assignments in [Course Name].

We want you to be successful in your academic studies, and handing in assignments is important. The out-of-class work assigned is an important way to reinforce what you are learning, to demonstrate your understanding of the content, and it is worth part of your grade.

NECC has many resources that can aid your effort to improve academic performance and assist with personal concerns. Please reply to this email to contact your instructor directly to discuss your situation. You can always login to Starfish to view your Success Network and contact them for resources and suggestions for improvement. Go to MyNECC, log in, click Starfish Early Success under Student Frequently Used Tools, and you’re on YOUR Starfish page. Click Network and be sure to select the current term, and you will see your connections. You can email right from there. You can also find a list of Services in Starfish.

Specifically, here are your instructor’s comments to you: [Raiser’s comments inserted here].

Sincerely,

NECC Student Success Team

 


Low Quiz/Test Scores Flag Notification

From: Starfish@necc.mass.edu  [Reply to: Instructor email]
Sent: Wednesday, March 1, 2017 7:48 PM
To: [student email]
Subject: [Starfish Early Success] [Instructor Name] has indicated Low Quiz/Test Scores in [Course Name]

Dear [Student Name],

Based on your course grades so far, you’ve been identified for Low Quiz/Test Scores in [Course Name]. We believe you can be successful in your academic studies. NECC has many resources that can aid your effort to improve academic performance and assist with personal concerns. Please reply to this email to contact your instructor. You can also contact someone from your Success Network in Starfish for resources and suggestions for improvement. Go to MyNECC, log in, click Starfish Early Success under Student Frequently Used Tools, and you’re on YOUR Starfish page. Click Network and be sure to select the current term, and you will see your connections. You can email right from there. 

Specifically, here are your instructor’s comments: [Raiser’s comments inserted here].

We are here to help.

Sincerely,

NECC Student Success Team

 


In Danger of Failing Flag Notification

From: Starfish@necc.mass.edu  [Reply to: Instructor email]
Sent: Wednesday, March 1, 2017 7:46 PM
To: [student email]
Subject: [Starfish Early Success] Your academic progress in [Course Name]

Dear [Student Name],

Each term, faculty is asked to provide information regarding how well students in their classes are performing academically. Your instructor has expressed a concern about your academic progress in [Course Name]. Based on your progress in this course thus far, and without a substantial change in your work, you might be in danger of failing this course.

Please contact [Instructor Name] immediately to see what can be done to improve your grade. You may reach your instructor directly by replying to this email. You should also consider contacting your adviser or another member of your Success Network. You can find this list in Starfish. Go to MyNECC, log in, click Starfish Early Success under Student Frequently Used Tools, and you’re on YOUR Starfish page. Click Network and be sure to select the current term, and you will see your connections. You can email right from there.

Specifically, your instructor’s comments to you: [Raiser comments inserted here]

We would like to see you be successful in your academic studies, and we are here to help.

Sincerely,

NECC Student Success Team

____________________________________________________________________

Missing Prerequisite Courses Notification

From: Starfish@necc.mass.edu  [Reply to: Instructor email]
Sent: Wednesday, March 1, 2017 7:46 PM
To: [student email]
Subject: [Starfish Early Success] Missing Prerequisite Courses

Dear [Student Name],

It has come to our attention that you are registered and are in a course or in courses for which you have not successfully completed the prerequisite(s). Please connect with your faculty adviser or an Academic Adviser in the Career Planning and Advising Centers (CPAC).

Sincerely,

The Advising Center

____________________________________________________________________

KUDOS YOU CAN RAISE IN STARFISH

Outstanding Performance Notification

From: Starfish@necc.mass.edu [Reply to: Instructor email]
Sent: Wednesday, March 1, 2017 7:46 PM
To: [student email]
Subject: [Starfish Early Success] Outstanding Performance in [Course Name]

Dear [Student Name],

We appreciate your dedication and hard work in [Course Name]. You’re doing an amazing job in the course thus far and are on track to finish the course successfully. Should you need any assistance along the way, please do not hesitate to contact your instructor, [Instructor Name]. You can do this by replying directly to this email.

If your instructor has a special note for you, it will appear here: [Raiser’s comments inserted here]

Keep up the good work!

Sincerely,

NECC Student Success Team

_____________________________________________________________________

Good Work Notification

From: Starfish@necc.mass.edu [Reply to: Instructor email]
Sent: Wednesday, March 1, 2017 7:46 PM
To: [student email]
Subject: [Starfish Early Success] Good Work in [Course Name] from [Instructor Name]

Dear [Student Name],

Kudos to you!

We’re writing to let you know that we appreciate your dedication and hard work in [Course Name]. You’re doing well in the course thus far and are on track to finish the course successfully. Should you need any assistance along the way, please do not hesitate to contact your instructor. You can do so by replying directly to this email.

If your instructor has a special note for you, it will appear here: [Raiser’s comments inserted here]

Keep up the good work!

Sincerely,

NECC Student Success Team

______________________________________________________________________

Great Improvement! Notification

From: Starfish@necc.mass.edu [Reply to: Instructor email]
Sent: Wednesday, March 1, 2017 7:46 PM
To: [student email]
Subject: [Starfish Early Success] Great Improvement in [Course Name] 

Dear [Student Name],

Congratulations! You are showing solid improvement in [Course Name]. Your dedication and hard work are paying off and you are getting yourself back on track to finish the course successfully. Should you need additional assistance along the way, please do not hesitate to contact your instructor. You can do this by replying directly to this email.

If your instructor has a special note for you, it will appear here: [Raiser’s comments inserted here]

Keep up the good work!

Sincerely,

NECC Student Success Team

______________________________________________________________________

All Flags and Kudos are available in shorter form via Text Message to the student if they go to their Starfish page and sign up to receive texts. Please include the following message in your syllabus (or craft a similar one) to encourage your students to login to Starfish to sign up for texts, check for flags, kudos, locate support services and see who is in their Network.

Communicate, Connect & Graduate with Starfish! This course participates in Starfish Early Success to enhance communication between students, instructors and advisers. I will use Starfish to let you know about any concerns I have about your academic progress in class and/or to recognize outstanding performance. When this happens, you will receive an automatic email from Starfish@necc.mass.edu  at your NECC email address. You can also login to Starfish to see your flags and Kudos, learn about NECC resources and support networks you are connected to at the college. Go to MyNECC or Blackboard and click the Starfish Early Success link under Tools. Upload your photo! You can also choose to receive your alerts and Kudos at your personal email address as well, or by text message. Email Starfish@necc.mass.edu if you have questions about Starfish.