Quick Facts About Starfish Early Success

  1. Starfish Early Success can be accessed through My NECC Faculty Tab, Faculty and Staff Frequently Used Tools and Blackboard Tools.
  2. Progress Surveys are issued twice per semester. Faculty can raise manual flags once the survey is closed.
  3. If you have no input for your students at the time the Starfish Progress Survey is issued, please leave the “no feedback” box checked and click the submit key so your survey is completed.
  4. Faculty can raise flags for the following concerns: Attendance, Low Quiz/Test Scores, Missing/Late Assignments, and In Danger of Failing.
  5. Students are able to ask for help by using the “Help Me” feature available through Starfish if they have concerns regarding their classes (will go to instructor) or are feeling overwhelmed and need other help (will go to the staff they are connected to outside of class).
  6. Faculty can see a student’s Success Network which includes other faculty and a staff member associated with a specific Early Success group at the college.
  7. When faculty raises a flag and hits the “submit” key, the system generates an automatic email from Starfish@necc.mass.edu that goes directly to the student. Any faculty written comment associated with the flag is embedded verbatim into this email. The comment should be written as if speaking directly to the student, motivating him/her to talk to the instructor about the issue raised. Templates for these emails are found on the Starfish webpage or can be requested by emailing the Starfish Administrator at Starfish@necc.mass.edu.
  8. Faculty/Staff can write notes in Starfish to share their concerns/interventions with other staff in the student’s success network. The Notes tab is normally used to share information with responders or staff identified in the student’s Success Network, not directly with the student.
  9. Principal cohort responders get a daily digest with the names of the students for whom faculty raised flags. Not every student is connected to a program/service at NECC. Deans can see all flags.
  10. The Early Success Team established protocols for prioritizing interventions. Please do not raise flags for concerns that can be easily addressed in class. When a flag is raised and an email is issued, the student is directed to contact the instructor to address the problem. Priorities for interventions are based on the number of flags and the kind of issue raised by the flag.
  11. If you plan to NP the student, do not raise a flag as this will tie up resources that can be assigned to work with students that are still enrolled in classes.