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      • Departments & Organizations
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        • IT Committee Meeting Minutes

Information Technology Services

How to:

  • How to check your email using Outlook (PDF, 656KB)
  • How to change your email password on the web (PDF, 660KB)

ITS Policies & Forms

  • Computer and Network Usage
  • Course Materials Support Policy & Procedure
  • Email Policy (PDF, 55KB)
  • ITS Master Plan 
  • ITS Strategic Directions FY15 (PDF, 392KB)
  • Software Requests Form (PDF, 36KB)
  • Spam Policy (PDF, 36kb)
  • User Account Provisioning Procedures (PDF, 155KB)

ITS Tools

  • Banner & Self Service
  • Password Manager
  • IT Service Desk (Helpdesk)
  • IT Service Desk   (Helpdesk) Tutorial

Haverhill · 100 Elliott Street · Haverhill, MA 01830 · 978-556-3000

Lawrence · 45 Franklin Street, 78 Amesbury Street, 414 Common Street, 420 Common Street · Lawrence, MA 01840

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